Our products are covered by a 24-month consumer warranty. You can request help from our call centre and e-mail address for any complaints.
You can return the product you have received without using, destroying / destroying the product you have received within a period of fifteen (15) days from the date of delivery in the form in which you received it. You can return the product with a petition or continuous data carrier (e-mail) containing the product invoice and the reason for return.
Returns of products whose original packaging has been damaged, destroyed, etc. are not accepted. Products sent in this way mebee.com.tr will not be accepted and will not be refunded. In cases where the customer withdraws from the sale within the term, the customer is obliged to return the product in the condition in which it was delivered to him and, in case of use, to compensate for the loss in the commercial value of the goods due to use.
If our customers refuse to purchase the product they have purchased, they have the right to cancel by calling Customer Service before it is delivered to the cargo.